Loxon Collection
Loxon Collection system is a full scale debt collection software recommended for banks, leasing companies, and collection agencies. The system supports both retail and corporate collection processes covering all phases of collection (e.g. early, soft, hard and legal collection phases). The collection workflow can be graphically edited by users without IT support, thus the system can virtually support all automatic and manual tasks. The system makes available the users to define multiple collection strategies based on user defined criteria system. These strategies can be based on user defined input variables, including the results of collection behavior scores, since the system has a built in scoring engine, too. The in-built dialer functionality can flexibly be interfaced to call centers, and supports both predictive and progressive dialing. By using scripts the flow of the client conversations can be standardized among the operators. Business users can define and upload user designed document, e-mail, sms and report templates without IT support. These templates can be inserted into the workflow by the business users also by a fully parameterizable way.